Norton antivirus autoprotect off

I know it was safe because after the incident I had the developer submit the file to Symantec for analysis. Maybe a case of Norton or Symantec over-reacting to a supposed threat.

Did this happen after you tried to turn auto protect off in settings? I think this might also have been a reason why the same thing happened to me. Maybe if you try to change the default auto protect setting it re-enables and prevents you accessing it for a period of time afterwards. I can cause the grayed out sliders on purpose in testing, and in the past, Norton is working correctly by doing so, according to the flag.

Quote: I can cause the grayed out sliders on purpose in testing, and in the past, Norton is working correctly by doing so, according to the flag. But can we really exclude the file or really disable auto-protect permanently? By really I mean so auto-protect doe not snap back on. It isn't right for an anti-virus to block me from doing what I want with my computer.

Is there a way? Due to the detection of " Backdoor. Graybird " and the flag that is in the definitions for this threat Norton is doing what it is suppose to, there may be more than one flag type that has Norton do this. Which Norton then locks everything in place ready for when the action is ready to be completed.

Now on to the what I suspect is a bug, " but then I turn it off and say Permanently! That looks like it's a problem where Norton is not honoring the Permanently duration setting set by the user, which I think I have come across before. Where Norton honors the 15min, up to Until Restart settings but not the Permanently one. In saying that what use wound Norton be Permanently disabled is head scratching.

If your Programs or files are legit you can submit them to Symantec as a False Positive for them to test it and update the definitions if indeed legit and Non Malicious. If Malware or you are testing Malware then bad luck. I don't get where you are comming from with the reformatting comment, but if you are thinking I reformatted my harddrive because of issues with Norton, that is not the case.

There were multiple errors and warnings in event viewer, but unfortunately they were not resolved by re-installing my computer back to factory settings.

I actually have only reformatted my harddrive this once, and only did it as a last resort. Back to top. Reg: Dec Kudos 0. In setting, auto-protect is greyed out and does not let me turn it off. I'm using Norton Internet Security that I got recently. Please help. I'll really appreciate any input! Thank you! I have the same question 0.

Reg: Sep Hello neverknowzx Your Topic seemed lonely Auto-Protect Settings never greyed out. Other Real Time Protection settings greyed out Undertand your need to disable Auto-Protect for extended periods [ Your Topic will get better exposure. Please advise NIS11 version. Thank you for the reply. My NIS version is AutoFix didn't help.

Auto-protect becomes turned on and grayed out. Impossible to disable without restart. This happens after it quarantines one of my the executables my tools useand says its Backdoor. Firstly, it is not a virus for certain, because I work with the guys who wrote it, etc. Secondly, I'm not doing anything with the executable at the time and I put all my hard disks on exclusion for auto-protect, but it still randomly quarantines the executable.

Graybird is not in the list for "Signatures to exclude form all detections", so Is there any way to get NIS to stop harassing my files? This happens after it quarantines one of my the executables my tools use and says its Backdoor. Or, are you reporting that you searched on the net and that you found other users not you with the same Auto-protect issue with NIS How did you obtain NIS Quads Norton Fighter Reg: Jul Kudos 1 Stats.

AS I said there are 2 parts to the problem. It is not all one. Looks like a bug, 2. Is the way Norton is suppose to work according to the flag. Select the duration. You can choose to disable your antivirus protection for a specific amount of time, until your computer restarts, or permanently. It is not recommended that you browse the internet without active protection enabled.

Reenable protection. If you're finished performing the task that requires antivirus protection to be disabled, you can right-click on the Norton icon again and select "Enable Antivirus Auto-Protect".

Method 2. Open the Windows program manager. You can access this from the Control Panel, which can be found in your Start menu. Find the "Norton Antivirus" entry. There may be several Norton entries, but focus on the Antivirus one first. Choose whether or not to keep your preferences. You will be asked if you want to keep your preferences in case you want to reinstall or remove all your data.

If you're getting rid of Norton, choose to delete all the settings, preferences, and files. Choose whether or not to keep Norton Identity Safe.

This is a password manager, which Norton would prefer you keep using. If you don't want to keep it, click "No, thanks".

Wait for uninstallation to complete. The uninstallation process may take a few minutes. Restart your computer. You will need to reset your computer in order for the uninstallation to take effect.

After rebooting your computer, Windows will inform you that you no longer have an antivirus installed. Download the Norton Removal Tool. This is a program released by Symantec Norton's developers that will remove all traces of Norton software from your system. This is especially useful if Norton is not uninstalling correctly. It should be the first result. Run the removal tool. Reboot your computer after the removal tool has finished. Method 3. Open Norton Internet Security.

You can find this in the Applications folder. Start the uninstaller. Click Uninstall to confirm. Enter your administrator information. You will need to provide this in order to delete the program. You will need to restart your Mac for the uninstallation to complete. Download the RemoveSymantecMacFiles utility.

This is a program provided by Symantec Norton's developer that removes all traces of Norton software from your Mac. This is important, because Norton tends to leave a lot of things behind after it is uninstalled. Extract the ZIP file that is downloaded. Run the RemoveSymantecMacFiles. Click Open to confirm. Enter your administrator password. No characters will appear as you type. You must have an administrator password; a blank administrator password will not work and is a bad security practice anyway.

Press 2 to exit. Jarod Smith. Go to your Trash folder and remove things like you would with the recycling bin in Windows. Yes No. Not Helpful 0 Helpful 0. Include your email address to get a message when this question is answered.