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It is recommended that an organization performs internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves.

Read more about certification to management system standards. ISO has a range of standards for quality management systems that are based on ISO and adapted to specific sectors and industries. These include:. Popular standards. Management system standards Providing a model to follow when setting up and operating a management system, find out more about how MSS work and where they can be applied.

Power up your profits with ISO's new management standards collection Looking for ways to improve your operations while reducing costs and improving margins? Look no further than the Management standards essential collection to help you achieve success on all of these fronts.

Dear Elected Official. Let's talk quality Governments - local or otherwise - are under increasing pressure around the world to provide results that matter to the public, often within severe resource constraints. Now they are taking pointers from …. If not, think again. In Africam Safari was the first ever animal park to gain certification to ISO for the quality of its guided tours, and now boasts …. Got a question?

Customer care. The main goal of this quality management system is for an organization to achieve conformity and customer satisfaction. In ISO a risk-based thinking is used to achieve this goal. These requirements are considered to cover the concept of preventive action which has been replaced and takes a wider view that looks at risks and opportunities.

By understanding those risks and exploring ways in which the risks can be mitigated, the organization will also have an opportunity to drive change and improvement.



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