Computer restarts randomly windows 8.1

Need a little more info. It didn't helped, gave me BSOD critical process died. Which Antivirus utility do you have installed? Not all of these might apply, but you can try applying them if you do have these components to see if it improves stability. Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products.

Thoroughly research any product advertised on the site before you decide to download and install it. In reply to Andre for Directly's post on July 3, Once you download the BIOS drivers, you can simply install them. Now boot from the USB stick or follow on-screen instructions. Having antivirus software on your system can also cause this issue. You can simply uninstall the antivirus from the control panel and see if the issue is gone or not. Faulty RAM can also cause this error on your computer.

You can perform several tests to make sure that your RAM is good. Here is one:. After the BIOS, the scan will start. Let it complete This will tell you if the RAM has any errors. Make sure that your computer does not have any faulty hardware. You see, any faulty hardware can cause the system to crash and you will face such issues. Run a test and check if everything is working properly on the hardware end.

Remove all peripherals and external disks, connect them one by one and check which external device is causing the problem. Once you find it, replace it.

This is the final option for you. Resetting your PC can erase your data so it is advised to take a backup before doing so. Resetting your PC will remove all the installed apps, you have to reinstall them again.

It will also fix the problem with the Windows operating system. Your computer might restart itself due to different reasons, a sudden shut down mainly happens due to overheating and graphics card driver errors. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Let us know the status of the issue.

If you need further assistance, please post back. We will be glad to help you. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thank you for the response. Well if you find the steps complicated, we will help you in solving out in step by step. As you are unable to boot to the desktop we need Windows 8 installation media to troubleshoot the issue.

I didn't say that it was complicated because I couldn't understand but because I can't apply your solution. I don't have an installation media nor a product key.