Virus bloque access internet

Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free. Welcome, Guest. Please login or register. Did you miss your activation email? Forum only search News:. Home Help Login Register. Computer Hope » Software » Computer viruses and spyware » Virus and spyware removal » a virus block my internet access. Pages: [ 1 ] Go Down. Author Topic: a virus block my internet access Read times. Well i cant access the internet nothing cant and my avast primer services useless stop and cant start back.

Joined May 30, Messages 7. My brother in law downloaded a game named 'snowblower' or 'snowball' and now cannot access the Internet. His ISP says he has a virus on the computer and that is what is keeping him from accessing the web. I have narrowed it down to dgvoice. Other files that are of concern: thiilq. All important data has been backed up. Should we just wipe the computer and start over with the Dell installation disk?

Joined Jul 8, Messages 14, Post the contents of the log here You can save HijackThis to a floppy or CD and copy it to his computer.

Logfile of HijackThis v1. EXE wee1. Wait a few minutes while the tool runs. After your computer restarts, post a new HijackThis log. All steps done. In the local area connection box I see that the computer cannot renew the IP address.

Please save or print these instructions before beginning. Net Applications New. Any unsaved work in open applications will be lost. The computer will not allow me to remove Command. I'll continue with the rest. Let's try this Please save or print these instructions before beginning. You are something else! I am connecting to the Internet now. My only question is Andre Da Costa Volunteer Moderator. Are you using the built in Windows Firewall or a third party firewall?

Which Antivirus utility are you running? How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.